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Privacy Policy

Last Updated: February 28, 2026

Pro Veritas Law LLP (“the Firm,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our website. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

A. Violation Lookup Page

When you access the secure violation lookup at /lookup, we collect:

  • The letter reference number and access PIN you enter (to authenticate your session)
  • Your IP address and approximate geographic location (city, region, country) — derived from your IP address
  • Your browser’s user agent string
  • Time spent on the page and scroll depth
  • The number of times you have accessed the lookup page

This information is collected to verify authorized access and to document engagement with legal correspondence for case management purposes.

B. General Website Visitors

For visitors to our public website pages, we collect only standard server logs maintained by our hosting provider (Vercel). These include IP address, pages visited, and timestamp. We do not use any tracking pixels, advertising cookies, analytics services, or behavioral tracking tools.

C. Contact Information

If you contact us via any contact form or email, we collect the information you voluntarily provide (name, email, phone, message content).

2. How We Use Your Information

  • Violation lookup data: To authenticate authorized access to legal correspondence, to document recipient engagement with demand letters as part of ongoing legal proceedings, and for case management purposes
  • Server logs: For security, abuse prevention, and site reliability
  • Contact information: To respond to your inquiry

We do not use your information for marketing, advertising, or any purpose unrelated to legal proceedings or responding to your inquiry.

3. Information Sharing

  • We do not sell, rent, or trade your personal information.
  • Violation lookup engagement data may be shared with our clients (the plaintiffs in legal matters) as part of case documentation. This data demonstrates receipt of and engagement with legal correspondence.
  • We use the following service providers solely for operating this website:
    • Neon (encrypted database hosting)
    • Vercel (website hosting)
    • Upstash (rate limiting for security)
    • Resend (transactional email notifications)
  • We may disclose information as required by law, court order, or legal process.

4. Cookies and Tracking

  • We use only essential cookies: a short-lived session token (JWT) on the violation lookup page to maintain your authenticated session. This token expires after 30 minutes.
  • We do not use marketing cookies, analytics cookies, advertising pixels, or any third-party tracking technologies.
  • We do not use Google Analytics, Meta Pixel, or similar services.

5. Data Retention

  • Violation lookup records and engagement data are retained for the duration of the associated legal matter plus 7 years, as required for legal records retention.
  • Server logs are retained per our hosting provider’s standard retention policies.
  • Contact form submissions are retained for 2 years.

6. Data Security

  • All data is transmitted over HTTPS with TLS encryption.
  • Database is encrypted at rest (Neon Postgres, hosted in the United States).
  • Access to case data is restricted to authorized firm personnel.

7. Your Rights

If you are a California resident, you have rights under the CCPA/CPRA including:

  • The right to know what personal information we collect
  • The right to request deletion (subject to legal hold requirements)
  • The right to non-discrimination

Note: Certain data related to active legal proceedings may be exempt from deletion requests under applicable law. We will inform you if a legal exemption applies to your request.

To exercise your rights or ask questions about this policy, contact us at contact@proveritaslaw.com.

8. Changes to This Policy

We may update this policy periodically. Material changes will be reflected in the “Last Updated” date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

9. Children’s Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we may delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.